Definition

QSTONE is a division of Deficiency Detect Corp., the legal entity behind this service. All references to "QSTONE" in this policy refer to the construction management division of Deficiency Detect Corp.

Introduction

Welcome to QSTONE. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, forms, and marketing activities.

Information We Collect

We collect limited information necessary to provide our renovation services and to improve our marketing efforts.

1. Contact Information: When you fill out online forms, we collect your name, email, phone number, and any other details you provide.
2. Website Usage Data: We use PostHog and other analytics tools to track visitor interactions on our website. This helps us understand how people use our site and improve our marketing strategies.
3. Cookies: We may use cookies to enhance your browsing experience and measure the effectiveness of our marketing campaigns.

How We Use Your Information

We use the information we collect to communicate effectively and improve our services.

1. To respond to inquiries and provide requested information about our renovation services.
2. To send marketing communications (by email or phone), which you can opt out of at any time.
3. To analyze website traffic and optimize our marketing campaigns using tools such as PostHog.

Data Security

We implement reasonable security measures to protect your personal information.

1. We use secure systems to store and manage your data.
2. Access to personal information is restricted to authorized personnel only.
3. While we take precautions, no online transmission or storage system can be guaranteed 100% secure.

Third-Party Services and Data Sharing

We do not sell your personal data. However, we use third-party tools to support our marketing and analytics efforts.

1. PostHog: Used for website analytics and visitor behavior tracking.
2. Other analytics or advertising tools may be used to measure campaign performance.
3. These services may process your data according to their own privacy policies, which we encourage you to review.

Data Retention

We retain your contact information as long as it is relevant to our business relationship or until you request its deletion.

1. If you opt out of communications, we will retain only the minimal data required to respect your opt-out request.
2. We may retain certain records as required by law or for legitimate business purposes.

Your Rights

You have control over your personal information.

1. You can request access to the personal information we hold about you.
2. You may correct or update your contact details by reaching out to us.
3. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices.

1. Any updates will be posted on this page.
2. Continued use of our website or services after updates constitutes acceptance of the new policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@qstonegroup.com.

Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

1. Any disputes shall be resolved exclusively in the courts of Toronto, Ontario, Canada.